The courses in Academy cover as aspects of Voyado, the agentic OS for retail.
All courses can be taken individually. Academy also groups together courses into learning journeys that cover a larger topic, allowing the learner to proceed in a logical way through related material.
Learning journeys
- Customer Engagement: Customer onboarding
- Customer Engagement: Partner onboarding
- Customer Engagement: Marketing automation
- Customer Engagement: Onsite Messaging
- Customer Engagement: Email design
- Product Discovery: Site Integration
- Product Discovery: Data Integration
- Product Discovery: Merchandising tools
Customer Engagement courses
- A/B testing of manual sendouts
- Classic email design in Voyado
- Design Studio 1: Marketing groups
- Design Studio 2: Creating templates and modules
- Design Studio 3: Email sendout workflow
- Digital Wallet
- Extended AI
- How to create signup and referral onsite messages
- Information security essentials
- Introduction to Analytics
- Introduction to contact management
- Introduction to Customer Engagement
- Introduction to email deliverability
- Introduction to emails and messages
- Introduction to Onsite Messaging (Legacy)
- Introduction to the automation tool
- Introduction to the targeting tool
- Introduction to Voyado Product Discovery
- Introduction to Voyado Search
- Loyalty in Voyado: Challenges
- Loyalty in Voyado: Points and Rewards
- Loyalty in Voyado: Promotions
- Marketing automation: Building automations
- Marketing automation: Managing and analyzing
- Marketing automation: The first steps
- Online Ads in Voyado
- Predictive Scoring
- Repeaters in Design Studio
- RFM in Voyado
- Test scenarios in Customer Engagement
- The customer lifecycle
- Customer Engagement reports
- Voyado POS Accelerator
- Voyado: Customer Engagement: + Product Discovery
- Working with NPS in Voyado
Product Discovery courses
- Product Discovery Data Integration 1: Introduction
- Product Discovery Data Integration 2: Markets and Locales
- Product Discovery Data Integration 3: Product Data
- Product Discovery Data Integration 4: Pages
- Product Discovery Data Integration 5: Navigation
- Product Discovery Merchandising tools 1: The dashboard
- Product Discovery Merchandising tools 2: Exposure strategies & A/B testing
- Product Discovery Merchandising tools 3: Product boost & product bury
- Product Discovery Merchandising tools 4: Search phrase reporting & synonyms
- Product Discovery Merchandising tools 5: Facets, localization & display settings
- Product Discovery Merchandising tools 6: Pages, lists & recommendations
- Product Discovery Merchandising tools 7: Pinning, slices & navigations
- Product Discovery Partner Onboarding
- Product Discovery Site Integration 1: Introduction
- Product Discovery Site Integration 2: Storefront API
- Product Discovery Site Integration 3: JavaScript Library
- Product Discovery Site Integration 4: Session Handling
- Product Discovery Site Integration 5: Queries
- Product Discovery Site Integration 6: Notifications
- Product Discovery Site Integration 7: Application Settings