To gain access to Online Ads Meta Leads, Engage users should contact their Voyado account manager.
Setting up the integration
The setup and configuration of the Meta Leads integration is done like this:
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Create contact attribute
To track what form the customer has arrived from, go to Config Hub and create a custom attribute called customSource of type String.
Do it like this:
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Initial leads setup
Log in to Onsite Manager:
Or go to Config Hub again, where you can configure Lead Ads.
If you don't see Lead Ads in Config Hub, contact Voyado support.
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Accelerator setup
In Onsite Manager, go to Accelerator Configuration → Accelerators for lead ads.
If this section is missing, contact Voyado support.
Use your existing site in OSM. Currently, you can only connect to one site in OSM.
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Connect to Facebook
In Onsite Manager, press Actions → Edit.
In the Facebook section, connect to your Facebook Page.
Go through the Facebook permission flow.
The authenticating user must be both Page Admin and Business Admin, and have lead access.
Click Connect. Then you will see this:
Then add the pages you want to connect to:
Then add the businesses you want to connect to:
Press Save. You should now be authenticated with Facebook.
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Form mapping
Once connected, Engage will pull in your Facebook Lead Forms.
If no forms are visible, ensure one is created in Facebook for your campaign.
Choose the form you want and then map its fields to Engage.
The Get forms button will fetch all the forms on your page that you can connect to Voyado Engage.
Once you've done that, you will get a list of forms under Meta forms.
Press the form that you want to connect to Voyado Engage, then press Get fields.
This will retrieve all the fields on that specific form.
Map the fields as shown in the image.
Then press Save.
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CRM verification in Facebook
Go to Facebook Business Settings.
Navigate to Settings → Forms → CRM-configuration.
Ensure Voyado Lead Ads is assigned.
Then go to Settings → Integrations → Lead Access.
If not connected, select Assign CRM and select the app Voyado Lead Ads.
Testing the integration
You can test your form directly in Meta Ads or manually using Meta's Lead Ads Testing Tool.
See this article for more:
****See how to test your integration
You can also see these steps in this video: