Voyado Engage

Configure Marketing Groups for Connected Recommendations

These settings are only available for customers using both Engage and Elevate, and are a prerequisite for Connected Recommendations features like Top selling products.

The Connected Recommendations settings allow you to map Engage marketing groups to Elevate markets, enabling region-specific configuration, accurate data flow, proper localization, and alignment with the correct infrastructure cluster.

How it works

Elevate markets are configured once in ConfigHub and can then be reused across marketing groups. Each market defines how Engage connects with Elevate, localizes content, and structures e-commerce URLs.

Step 1: Configure an Elevate market

Go to Config Hub > Connected: Elevate > Elevate market and create a market with the following settings:

  • Cluster ID
    Your unique Elevate identifier. Found in Elevate under Integration / Credentials. Read more here
  • Elevate market
    Links the configuration to a specific market in Elevate, ensuring data and recommendations follow that market's structure and rules.
  • Elevate locale
    Defines the locale used when calling Elevate, enabling proper localization of language and regional preferences.
  • Base URL
    The market's storefront URL, used to construct product links (e.g., www.voyado.co.uk or www.voyado.com/se).

Step 2: Map a marketing group to an Elevate market

  1. Go to Configure Engage and select the relevant marketing group.
  2. Under Connected Recommendations, select the Elevate market that corresponds to this group's region.

The selected market's cluster, locale, and base URL will automatically apply to all Connected Recommendations in that marketing group.

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