How to login to WasHere Admin

Email login links

For the majority of our services, we prioritize simplicity and security by using email login links. This method ensures you can easily and securely access your account without needing to remember a password. Here’s how it works:

1. Initiate Login: Go to the login page and enter your registered email address.
2. Receive Login Link: We will send a login link to your email address. This link is unique and secure, ensuring that only you can use it.

3. Click the Link: Open your email and click on the login link. This will automatically log you into your account.

   

4. Benefits of Email Login Links:
   • Security: Reduces the risk of password-related security issues.
   • Convenience: No need to remember passwords or reset them if forgotten.
   • Accessibility: Easy access from any device with your email.

Frequently asked questions

Why don’t you use passwords for the main platform?

We believe email login links provide a more secure and user-friendly approach, reducing the risks associated with password management.

What should I do if I don’t receive the email login link?

Check your spam or junk folder first. If it’s not there, ensure that your email address is correctly entered and that you have a stable internet connection. You can also try requesting a new link.

Can I switch to password login for the main platform?

Currently, our main platform only supports email login links for enhanced security and user convenience.

Card design and appearance

We've worked really hard to make it super easy to design your cards and there is a preview available where you can see how your result will look on Apple Wallet and Google Wallet respectively.

Images

There are two images you can set - header logo and strip image, both are optional. The header logo is displayed in the top left corner and the strip images is displayed in the middle on Apple Wallet and on the bottom on Google Wallet.

Choosing images

You have three options, when choosing an image

1. Upload from your device
2. Find an image from the huge Unsplash image gallery
3. Choosing an existing image from your "Team Gallery"

Any image you previously used will be saved and available in the "Team Gallery".

Manipulating images

We've ensured that all image sizes and formats are handled. However it's crucial that you use high-resolution images so they maintain quality and look sharp.

For any chosen image you can zoom in/out, flip and rotate.

Colors

Background color: The background color of the card.

Label & text color: Label and text color for used on the card. Apple Wallet only, Google Wallet will automatically calculate whether to use dark or light text color. Be sure to check the preview for Google Wallet.

Preview

You can preview Apple Wallet and Google Wallet as well as well as see how the notification will look on the lock screen.

Use the buttons above the preview phone on the right to toggle between them.

Card fields

There are three (3) types of fields: Front, back and hidden.

Card fields are an important part of the design of the card you can choose two fields to be displayed in the front of the card. The number of characters you can use is limited. You can have a large number of fields on the back of the card, though we recommend less than 10 for the user not to be overwhelmed.

We support a number of different field types: text, number, email, name, points, stamps and boolean (yes/no).

Set up QR-value

To set up the correct QR-value you need to create an automation. 

1. Go to Automations and press New Automation
2. SELECT TRIGGER should be On Submit
3. Add Action 
4. Select Update Barcode
5. Choose which value should be used. 
6. Create Automation

Sending push notifications

Sending push notifications your members is really easy.

1. Choose card you want to send the notification
2. Write the text for the notification. You can use variables/data available on a member card, for example name, email, points etc. Simply click the green pills below the notification input field and the value will be replaced automatically.
3. If you want you can choose a link to be included in your notification. For Google this link will be presented in the notification, for Apple it is displayed on the back of the card.
4. Choose recipients, see the Send to Segment section below.

5. Click the Schedule notification slider if you want to send the push notification at a later time.

   The time you select will be relative to your current time zone.

6. Click Submit.

Send to segment

You can choose any number of filters if you want to only send notifications to a subset of your members. If you choose multiple filters all need to be satisfied in order for a push notification to be sent. For example if you choose to add "Installed Date was after 2024-06-12" and "Points is larger than 1000" a member card installed 2024-06-13 with 500 points will not receive it, but a member card installed 2024-06-13 with 1500 points will.

Geolocation notifications

As of now geolocation push notifications have a maximum of 10 locations.

Pan and zoom the map and click the location where you want to create a geolocation push notification. The notification will show up when the user is +/- 100 meters. You can choose up to 10 different locations. You can update or delete a location anytime you want, by simply clicking the dot and then Delete.

Article last reviewed 18 February 2026 12:37