Relewise is a SaaS platform used for personalization and recommendations. 

Here are the steps to include Relewise content in sendouts from Design Studio.

Add a custom data source

A custom data source is required. This is done in the Configure Engage area of your Engage UI.

Name: Enter "Relewise" here. This is the name shown in the Email Design Studio, allowing this data source to be selected there and the data from it to be used.

ID: Enter "relewiserecs" as this value. It's important to use this ID to make the setup work.

Now activate Parameters to reveal the Input JSON schema field. Insert the code block below:

{
    "$schema": "https://json-schema.org/draft/2020-12/schema",
    "type": "object",
    "title": "Parameters",
    "properties": {
        "relewiseId": {
        "title": "Campaign ID",
            "type": "string"
        },
        "relewiseModel": {
            "title": "Recommendation type",
            "enum": [
                "PopularProductsMostViewed",
                "PersonalProductRecommendations",
                "PopularProductsMostPurchased",
                "NewArrivalsProductRecommendations"
            ],
            "type": [
                "string"
            ]
        },
        "relewiseLanguage": {
        "title": "Language code",
            "type": "string"
        },
        "relewiseEndpoint": {
        "title": "URL endpoint",
            "type": "string"
        }
    },
    "required": [
        "relewiseEndpoint", 
        "relewiseLanguage",
        "relewiseModel",
        "relewiseId"
    ]
}

Now press Save.

The Design Studio module

In the Design Studio editor, do the following:

1. Open an email template
2. Go to the module Starter library
3. Under the "Partner" category, the Relewise module should be visible
4. Drag this module onto your email canvas

Now find the module's data source settings.

To make this work you'll need to fill in some more parameters for the data source. Go to the Email area in Relewise portal and either use an existing product recommendation or create a new one.

Campaign ID can be copied from the settings page:

Now look at the Raw HTML code block and locate a long URL that starts with the following pattern:

https://cdn.relewise.com/brandname-b2c-55f8e1cf-d77a-4823-aceb-531cd9d7a488/production/.....

URL endpoint: This will be the first part of the URL as in the example above. It should end with "production"

Language code: This will normally be last in the long URL ...language=en-GB and have the standar ISO format such as "en-GB"

After adding these parameters in Design Studio, the images should appear when Preview with data is activated in Design Studio. The "Language code" parameter can be changed as can "Recommendation type".

If you are creating content for several markets, change the "Language code" value in Localization mode in Design Studio and it will then be saved for that market.

Now the module can be styled as any other module and saved in the Team library for future use.

Sendout from Design Studio

When creating a sendout, use your Relewise module from the team library. If needed, change the Campaign ID parameter, which can be copied from the Relewise portal.

Article last reviewed 20 November 2025 12:45