Customer reviews are more than just opinions — they’re your powerful sales and loyalty tool.

By inviting your customers to share their experiences, you’re not only adding transparency to the customer journey, you’re also building trust, improving the shopping experience, and creating meaningful engagement that drives retention.

Why you should work with ratings and reviews

Build Trust and Confidence
Let your customers speak for you. Authentic reviews provide social proof, ease hesitation, and help new customers buy with confidence.

Improve Products and Experiences
Every review is insight. Use feedback to fine-tune your assortment, enhance service, and personalize your communication based on what customers actually value.

Encourage Smart, Sustainable Purchases
Real stories guide customers toward the right choices—reducing returns, waste, and disappointment.

Create Loyal Brand Advocates
Asking for a review isn’t the end of the journey—it’s the beginning of a conversation. When you recognize and reward feedback, you’re strengthening the emotional bond with your customers.

Use reviews to drive engagement and sales

Voyado helps you:

• Capture reviews at the right time with automated post-purchase flows
• Reward feedback with loyalty points, checkpoints, or exclusive promotions
• Spot trends and launch campaigns around popular products
• Promote reviews across channels — online, in email, in-store, and more
• Respond and reconnect to show you’re listening and improving
• Seamless Integrations with Trusted Review Platforms

Voyado integrates with best-in-class ratings & reviews providers making it easy to:

• Collect high-quality reviews at scale
• Monitor and act on feedback in real time
• Enrich the customer journey with dynamic, review-based content

Ready to get started?

Make reviews part of your loyalty strategy and turn everyday feedback into lasting growth.

Learn more about setting up Ratings & Reviews with Voyado and our partners:

Trustvoice

Lipscore

Gamifiera (reviews soon to come)

Article last reviewed 15 October 2025 14:54