Unlock the power of seamless in-store identification with the Voyado Identification Wallet. Designed for physical retail, our digital wallet solution bridges the gap between the digital and physical world—helping brands recognize and engage more customers with zero friction.

With the Voyado Identification Wallet, you can identify more customers, effortlessly!

Key benefits

Some of the key benefits are:

Frictionless identification in store

With just a tap or scan, customers identify themselves at checkout—no phone numbers, cards, or loyalty apps required. The wallet pass sits securely in Apple or Google Wallet, always ready.

More known customers = better data

Boost your in-store identification rate significantly. That means richer insights, better segmentation, and more personalized marketing through Voyado Engage.

No app needed

Customers don't need to download or log in to anything. They simply add the pass to their mobile wallet and start using it.

A powerful communication channel

Update wallet passes with real-time messages and offers. It's not just an ID tool—it’s also a channel to drive engagement and traffic in-store.

Works out-of-the-box with your POS

The Voyado Identification Wallet integrates smoothly into your point-of-sale environment. No need for new hardware—existing scanners or terminals can typically be used for wallet pass scanning.

Use cases

• Loyalty identification at checkout: Identify members quickly and trigger personalized offers and experiences.
• Membership tier display: Visibly show tier level or points balance on the wallet pass.
• Targeted campaigns: Notify customers of sales, events, or vouchers directly through pass updates.

Real-world results

Retailers using the Voyado Identification Wallet have reported:

• Increase in identified customers in-store
• Higher campaign ROI due to improved data quality
• Better customer experience with seamless, digital-first interactions

Implementation made easy

Our pre-built integration and onboarding flows allow brands to get started quickly. Support is available every step of the way—from setup to activation and analytics.

Let’s talk

Curious about what the Voyado Identification Wallet could mean for your business? Reach out to your Voyado Account Manager to book a demo and learn more.

Article last reviewed 28 October 2025 10:43