Bonnie AI allows users to quickly generate automation drafts using natural language input, making it easier to get started with campaign creation. Bonnie AI assists in generating a draft, but the user is always in control when it comes to configuring the actual content and logic. This feature streamlines the starting point of automation building while keeping all flexibility in the hands of the user.

How it works

Bonnie AI helps you generate drafts of automation flows based on your prompt, which you can preview, iterate on, or replace entirely. Once a draft is created, you are able to ask Bonnie to modify anything just by prompting. In the chat window, you'll have your chat history where you can go back and forth between the different drafts you have created with Bonnie.

These drafts serve as structured templates or suggestions - they are not fully configured automations. Bonnie will not configure key elements such as segmentation criteria, labels, or email content. Instead, it provides a foundation you can build upon.

Once you select a draft by clicking Use this, you enter Edit mode. In this mode, Bonnie AI is no longer active, and you can manually complete and adjust the automation:

• Configure each activity by setting values like segments, email templates, delay times, and labels.
• Add or remove activities as needed to tailor the automation to your needs.
• Refine logic and conditions to match your specific campaign goals.

You can return to the Bonnie AI prompt interface to create a new draft at any time, but switching to a new draft will overwrite any changes made to the current one unless saved separately.

Building automations with Bonnie AI

1. Start a new automation or open an existing one.
2. Open the Bonnie AI chat from the prompt box at the top in the automations view or use the floating Bonnie button that you can find anywhere in Engage.
3. Describe your campaign in natural language.
4. Review the draft that Bonnie generates and preview its structure.
5. Switch between different drafts if needed.
6. Click Use this to lock in a draft and enter Edit mode.
7. In Edit mode:
   • Set up all configuration for each activity.
   • Modify the flow structure by adding, removing, or rearranging activities.
   • Validate the setup before publishing or testing.

Article last reviewed 16 February 2026 08:42