Here are some commonly asked questions regarding the Trustvoice integration:

Can Trustvoice collect and send custom fields such as favorite brand, golf handicap, interest...?

Yes, as long as they gather that information in the review process that can be stored in Engage as a custom attribute.

Can I filter on the ratings and reviews in Engage?

Yes, you are able to filter on rating and reviews.

Is Trustvoice a Google review partner?

Yes, at least for product reviews.

Who sets up the interactions schema?

Trustvoice set up the schema.

Can Trustvoice migrate existing ratings and reviews to Engage at go-live?

Yes, that is possible to do.

Article last reviewed 14 August 2025 09:41