The Vipps Benefits app allows customers to:

• Become a member of each loyalty club directly in the app
• See their available promotions and vouchers for all their different loyalty clubs
• Create their account directly in the app

Here's how a customer adds a new loyalty club in the app:

This is how the different loyalty clubs are presented:

Data flow if the contact already exists

If the contact already exists in Engage, loyalty data is fetched from Engage to the Vipps app like this:

The full contact data is fetched from Engage with:

GET api/v2/contacts/{contactId}

The contact's promotions are fetched using:

GET /api/v2/contacts/{contactId}/promotions

And the available vouchers (bonus checks) are fetched with:

GET /api/v2/contacts/{contactId}/bonuschecks/available

Data flow when creating a new contact

If the customer in the Vipps app does not exist in Engage, they will be created there.

The creation flow looks like this:

CIBA = Client Initiated Backchannel Authentication

The onboarding automation flow

The automation in Engage (triggered by a middle layer using an iPaas) is built up like this:

Create an automation with the trigger "Vipps CIBA from Vipps Benefits".

Press the "+" button to add an Activity called "Vipps CIBA".

This automation will be triggered by a middle layer when a customer is created from Vipps Benefits.

Article last reviewed 30 September 2025 12:58