Voyado Engage

Testing TikTok Leads integration (BETA)

This feature is currently in BETA and Voyado is actively seeking user feedback to improve its performance and functionality. We appreciate your support in this process.

As a beta feature, it may undergo frequent updates and enhancements. We encourage you to check for updates regularly to take advantage of the latest improvements.

While we have conducted rigorous testing, beta features could contain issues, bugs, or glitches. Be prepared for occasional disruptions, and report any issues to help us at Voyado to refine the functionality of the app.

After setting up your TikTok Lead Ads integration in Engage, you'll want to test that your setup works as expected. You can use TikTok's built-in Lead Ads Testing Tool to create test submissions that simulate a real lead. This is especially useful before running a live campaign.

How to test

Before you begin, make sure that:

  • Your TikTok Page and Lead Form are already created
  • The TikTok Lead Ads integration is active in Engage
  • You've selected the correct Page and Form in the integration setup
  • Your TikTok user has the right permissions

1. Open the testing tool

Visit the Lead Ads Testing Tool from TikTok, here: Link to TikTok testing form

2. Select your TikTok Lead Form

From the dropdowns:

  • Choose the TikTok account running your lead ad
  • Select the form you want to test

3. Create a test lead

Click Create Lead to simulate a new lead submission.

This lead will not appear in your Ads Manager or Page Inbox, only through the API integration.

4. Verify the lead in Engage

Once created, go back to Voyado Engage to verify the lead exists. You can do this in two ways:

  • Searching directly for the contact in Engage
  • Or looking for them via segmentations using either:
    • customSource: [[name of form]]
    • source: TikTok

5. Troubleshooting

If the lead doesn’t appear:

  • Ensure your TikTok user has Leads Access to the account
  • Recheck that the correct TikTok account and Form are selected in Engage
  • Check if the lead was already created; duplicate test submissions might be ignored if your form doesn’t allow them

To remove test data, delete the test contact directly in Engage after verification.

Testing the integration

Video coming soon...

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