If you run both Product Discovery and Customer Engagement, you can get access to Connected features, a set of extra functions that are unavailable in the individual products. This is achieved by the sharing of identification, contact data, and other resources to deliver a combined best-of-breed solution in a single suite.
If you run both Customer Engagement and Product Discovery you get the best of two worlds, customer knowledge in Customer Engagement and product understanding in Product Discovery, and combines them. The outcome is the possibility to use Customer Engagement segment data to filter promotions in Product Discovery, behavior data from Product Discovery as a component in an Customer Engagement audience, and much more.
To get access to the Connected features, you'll need both Customer Engagement and Product Discovery 4.
More technical documentation can be found here.
Do you want to hear more about how to get started? Contact your Voyado account manager.