Voyado Engage

DEPRECATED Retail KPIs 12 months report

The report presents current key figures as of today, as well as a comparison against the same time last month and year so that you can put the results in relation to something.

If you are a local administrator, you only see purchases from the customers’ preferred shop that you have access to.

How to read the report

Metrics

Definition

Sales last 12 months

Total amount for the receipts in the selection.

Average receipt in the last 12 months

Average receipt for all receipts in the selection.

Purchases per shopping member

Number of receipts for a contact in the

selection. Receipts with only returns are

discarded when summarizing

the number of occasions.

Articles per purchase

Shows the number of unique articles per

purchase. An article with multiple article

numbers would therefore be counted as

multiple articles.

Active members in the last 12 months

Number of members in the selection who

have shopped in the last 12 months.

Store purchases

Shows the share of shopping members who

made a purchase in a physical store

during the last 12 months. An

unknown amount of these customers

could also have made a purchase

online.

Online purchases

Shows the share of shopping members who have

made an online purchase in the last 12

months. An unknown amount of these

customers could also have made a

purchase in a physical store.

Store and online purchases

Shows the share of shopping members who

made a purchase both in a physical

store and online during the last

12 months.

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