The registration form in Engage can be used for registering new contacts or adding/updating data on your existing ones. The form will have its own landing page (with a unique URL) and can be reached through a link in an SMS or an email. If the purpose of the form is to register new contacts, it might also be embedded with iframe on your web or e-commerce platform.

Here are some possible use cases:

You start by deciding together with your AM:

Voyado can then build and test the form according to your preferences. From there on, it will be easy for you to set up and send out forms on your own from Engage.

There are two ways to handle registration forms in Engage depending on whether you want to:

• Register a new contact
• Collect, correct or add data to an already existing contact

When the purpose is to work with your existing contacts, for example to prompt them to update some data, the form needs to be sent through the email editor, together with an identifier for every contact (the contactId). This means a link like the one shown here will be sent out to the contacts:

https://somecustomer.voyado.com/open/registration/register/666668be-c279-4adf-9753-acd100e74748?contactid=543ce062-b40c-4e8d-84d7-ffff00de78bd 

This from Engage automatically created and personalized link includes the form's ID and also the specific contact's ID. Note that it is a DUMMY LINK with fake values and will not lead to anywhere.

It's good to always contact Voyado before sending out forms so that we can make sure everything is in the right place. Contact your Account Manager at Voyado if you have any questions.