Draft

This is the starting point for any new automation that hasn't been activated. In this state you can iterate several times in your automation, while figuring out the best way to communicate with your contacts.

Active

This is an active automation where customers continuously enter and pass through different activities depending on the criteria, time delays, splits and triggers you have defined.

Finishing

This is a deactivated automation, and it won't allow any new customers to enter. However, the customers that have already entered before deactivation, will be allowed to finish the automation.

Archived

This automation has been terminated and archived. No new contacts will be allowed to enter or finish the automation.